Comparing GDS and GSD
GDS (Government Digital Service) and GSD (Global Systems Delivery) are two terms often used interchangeably in digital technology and service delivery. However, the two services have different roles, roles in the way they interact with customers and governments and in executing digital strategies and projects.
GDS is responsible for developing digital systems which are adopted by government departments to use in their projects and service delivery. GSD is responsible for delivering on the created digital projects or strategies. This means they use the digital system or tool designed by GDS and manage the logistics of its implementation and delivery.
The roles of GDS and GSD are focused on different parts of the digital project. GDS is responsible for the design and evaluation of the system, the client requirements and capturing the needs of the customer. GSD is responsible for taking the completed design from GDS and bringing it to life to meet the customer's needs. They manage the logistics of the project in a collaborative and efficient manner.
The two terms are closely related, but the roles of each organization are very different. GDS sets the strategy and creates the digital system and GSD delivers on the project. By working in collaboration, the two entities can create successful digital projects and ensure the customer satisfaction with the end product.