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Telecommunication solutions for businesses are becoming increasingly important for today's companies, and there are more options than ever before for a business to choose from. Two of the most popular solutions are Twilio and Avoxi. Both offer comprehensive business communication packages that can be tailored to the individual needs of any business.

What really sets Twilio and Avoxi apart is their pricing models. Twilio has a usage-based price structure, meaning your bills can vary month to month depending on the amount of usage you have. Avoxi's prices are based on a flat-rate subscription model, so you can typically expect a steady monthly bill.

Both Twilio and Avoxi have their own sets of features. Twilio provides voice-over-IP (VoIP) and video-conferencing services, with integration to multiple platforms like Slack and WhatsApp. Avoxi also offers VoIP, but it also has additional features such as call center services, conference calling, call routing, and auto-attendants.

In terms of customer support, Twilio provides 24/7 phone, email and chat support. Avoxi also has similar phone and email support, however chat support is only available during inactive business hours.

Overall, both Twilio and Avoxi provide comprehensive business communication solutions and potential customers should carefully consider their needs before deciding which one is right for them. Twilio offers a usage-based pricing model while Avoxi has a flat-rate subscription model. Additionally, Twilio's features are focused mainly on VoIP, while Avoxi offers VoIP, call center services, conference calling, call routing, and auto-attendants. Finally, Twilio provides 24/7 customer support, while Avoxi has more limited support. Depending on a business's needs, one of these two solutions may be a better fit!