AAA vs BBB: Which is the Better Roadside Assistance Program?
In today's fast-paced world, it's important to be prepared for any unexpected situations. Whether it's a flat tire, a dead battery or a lockout, having a reliable roadside assistance program can save you a lot of time, stress and money. Two of the most popular programs in the market are AAA and BBB. Both offer similar services, but which one is the better option for you? Let's explore the differences and find out.
AAA, also known as the American Automobile Association, has been providing roadside assistance for over 100 years. The program offers a wide range of services such as towing, fuel delivery, battery jump start, lockout assistance and more. It also provides discounts on travel, insurance and other services to its members. On the other hand, BBB, or the Better Business Bureau, is an organization that aims to promote ethical business practices and handles customer complaints against businesses. Its roadside assistance program is relatively new, but it has gained popularity due to its affordable rates and good customer service.
One of the main differences between AAA and BBB is the cost. AAA offers three membership tiers - Classic, Plus and Premier - with varying levels of coverage and prices. The Classic tier starts at around $50 per year, Plus at $90 and Premier at $120. BBB, on the other hand, offers a single-tier program at a flat rate of $75 per year. While AAA may seem more expensive, it also offers more comprehensive coverage compared to BBB.
Another significant difference is the geographical coverage. AAA is available in all 50 states of the US and Canada, making it the better option for frequent travelers. BBB, on the other hand, is currently only available in 11 states. If you live in or travel to these states, BBB may be a good option for you.
In terms of customer satisfaction, both AAA and BBB have received mixed reviews. While AAA has a longer track record and a higher number of members, BBB's smaller membership base has resulted in a more personalized and efficient customer service experience. However, it's important to note that customer satisfaction may vary based on location.
So, which one is the better option for you? It ultimately depends on your individual needs and preferences. If you are looking for comprehensive coverage and don't mind paying a slightly higher price, AAA may be the better choice. On the other hand, if you are on a budget and live in one of the states where BBB is available, it may be a good option for you. Whichever one you choose, having a reliable roadside assistance program can provide peace of mind and a sense of security during your travels.